AutoSide · Legal
Service Agreement.
The work you hire us to do, your payment, and the rules for your vehicle-purchase engagement.
Last updated:
1. Your engagement and acceptance
This agreement is between the buyer identified in the Service Confirmation (“you”) and the legal provider operating as AutoSide identified there (“AutoSide,” “we,” or “us”). You must be at least 18 and legally able to contract.
The Service Confirmation is the written checkout summary, order, or email identifying the legal provider, buyer, vehicle requirements, included work, fee, and any agreed service period. It must also state the savings starting point, included costs, comparison method, and any different cancellation terms before payment.
You may accept through an express checkout acceptance, electronic signature, or written acceptance identifying this agreement and the Service Confirmation. AutoSide confirms the engagement it accepts before paid work begins. Viewing this page or booking a free consultation does not hire us. You can save or print the documents and request another acceptance method.
2. The work you purchase
The standard engagement covers buyer-side assistance with one new vehicle purchase: confirming your requirements, researching suitable inventory, requesting and comparing available dealership offers, negotiating purchase terms, and reviewing quoted fees.
Trade-in help and review of final purchase figures are included when recorded in your Service Confirmation. We request offers from multiple dealerships where suitable options are available; a particular number of offers or responses is not guaranteed unless expressly agreed.
The fee does not buy the vehicle, financing, insurance, transport, a mechanical inspection, repairs, or legal advice. A second vehicle, lease search, or additional work requires a separate written agreement.
3. Our authority and your final decision
You authorize AutoSide to contact dealerships, request quotes, and negotiate within the requirements you approved. This is a limited authorization for the agreed engagement.
AutoSide cannot bind you to a purchase. We are not authorized to sign a sale or loan agreement, submit a credit application, accept delivery, pay a deposit, or make a third-party payment for you.
You decide which offer to accept and contract directly with the selling dealer and any lender or other provider. AutoSide provides assistance and is not the selling dealership or your lender.
4. Fee and payment obligations
The standard fee is $400, paid upfront before paid work begins, for one engagement. There is no subscription or automatic renewal.
The fee pays for AutoSide’s agreed work. It is not a vehicle deposit, down payment, or credit toward the vehicle. Dealer fees, taxes, registration, financing, shipping, and optional products are separate third-party costs.
A different fee or deferred-payment arrangement must be accepted in the Service Confirmation. For deferred payment, the amount, payment trigger, due date, and any outcome condition must be stated before work. A decision not to buy does not cancel a payment already earned under that written arrangement.
Extra AutoSide charges require your prior written agreement. Keeping a payment method does not authorize additional charges. Price changes apply to future engagements.
5. Savings guarantee
If AutoSide’s negotiation does not save you at least the AutoSide service fee, you do not pay that fee. A prepaid fee is refunded when the guarantee applies.
Savings equal the agreed starting total minus the comparable negotiated total. Before payment, your Service Confirmation must identify the starting quote or price, included costs, and whether the comparison uses an available written offer or the completed purchase.
Compare the same vehicle or an agreed equivalent with matching trim, equipment, and purchase terms. Count included required dealer charges on both sides. Taxes, registration, transport, financing, and optional products count only if expressly included in the comparison.
Identify manufacturer incentives separately. An incentive available in both offers is not an additional saving produced by our negotiation. Trade-in proceeds, a larger down payment, a longer loan, or a lower monthly payment alone are not a vehicle-price saving.
An offer-based comparison uses a written offer meeting your approved requirements and available to you when presented, subject to disclosed conditions. A purchase-based comparison uses the actual itemized figures. We do not switch methods without your agreement.
If the agreed work is complete without meeting the fee threshold, the covered fee is refundable. You do not need to accept a purchase outside your approved requirements. Email [email protected] with relevant quotes or documents to request review. We will explain the calculation. No additional discount, finance-rate, or trade-in result is guaranteed.
6. Information and buyer cooperation
Provide accurate requirements, budget, timing, location, trade-in details, and incentive eligibility. We may rely on information you provide and dealer representations without independently verifying every statement. Tell us about material changes or an independent purchase promptly.
Respond to reasonable information requests and review the options presented. Missing information can delay or pause work; it does not automatically forfeit a refund right.
Before signing or paying a dealer, verify the VIN, vehicle condition and equipment, itemized price, financing, optional products, trade-in figures, and final paperwork. Tell us about differences from the reviewed offer before proceeding when possible.
You are responsible for deciding whether to inspect, test-drive, or obtain professional advice. Our number review is not a mechanical inspection or legal opinion.
7. Independent dealers and offer conditions
Inventory, prices, allocations, incentives, and financing can change. Quotes may expire or depend on residency, credit, eligibility, or purchase timing. We identify material conditions known to us; a dealer must confirm its own offer and availability.
Trade-in figures may change after inspection, mileage or history checks, title review, or payoff verification. Confirm an offer before travelling or making a third-party payment.
Dealers and other providers are responsible for their own contracts, vehicle condition, warranties, financing decisions, deposits, delivery, and representations. AutoSide does not guarantee their performance or reserve a vehicle through its service fee. We remain responsible for our own agreed work.
8. Changes, pauses, and outside delays
A different vehicle, configuration, search area, or added task may require revised scope, timing, fees, or a savings comparison. We explain the proposed change and obtain written approval before charging or performing extra work. No automatic vehicle-change charge applies.
A pause must address remaining work and any agreed period. Quotes and incentives can change during a pause. Any restart conditions must be agreed rather than imposed as an undisclosed fee.
Dealer delays, outages, emergencies, or other events outside our reasonable control may affect timing. We notify you of material delays and discuss next steps. A delay provision does not erase a refund owed for undelivered work or under the guarantee.
9. Work start and completion
Paid work starts after payment and confirmation of requirements when we begin agreed research, dealer outreach, offer comparison, or negotiation. Payment, booking, and a free consultation alone do not establish work start.
Any fixed service period or deadline must be agreed before payment. This agreement does not automatically expire the engagement after a set number of days.
Completion occurs when the agreed work has been delivered, whether or not you purchase. We confirm completion and the savings comparison in writing. An offer alone does not complete additional work that remains in scope. A completed engagement that misses the guarantee threshold still qualifies for its refund.
10. Cancellation, termination, and refunds
Cancel by emailing [email protected] with your name and engagement details. After receiving cancellation, we stop further paid work for that engagement.
Before paid work starts: The AutoSide fee is refunded in full.
After work starts: Unless different cancellation terms were disclosed and accepted before payment, the refund covers the portion of the fee attributable to work not performed. We explain any amount retained for documented work already completed. No undisclosed cancellation charge applies.
Either party may end the engagement by written notice. AutoSide may pause or end work involving materially false information, abuse, unsafe conduct, or unlawful instructions. We explain completed and undelivered work and any refund or earned payment.
If we cannot provide the agreed service, we address the refund for undelivered work. A partial-work calculation cannot reduce a full fee refund owed under the guarantee. We confirm processing arrangements; payment-provider timing can vary. AutoSide cannot refund money paid directly to a dealer or another provider.
Choosing not to buy or buying independently does not alone undo performed work. The agreed comparison and refund rules still apply. Nothing here removes mandatory refund rights, lawful payment-dispute rights, or the ability to leave an honest review.
11. Service limitations and liability
We use reasonable care in providing the agreed assistance. No vehicle availability, delivery date, lender approval, specific rate, mechanical condition, or dealer performance is promised. The express savings guarantee remains effective.
Liability limit: To the extent permitted by law, AutoSide’s total liability for monetary damages arising from an engagement, including contract and ordinary-negligence claims, is limited to the AutoSide fee paid or payable for that engagement. AutoSide is not liable for indirect or consequential losses, such as lost income or business opportunities, to the extent those losses may lawfully be excluded.
Exceptions: These limits do not restrict a refund owed under this agreement, fraud, gross negligence, intentional misconduct, or any liability, remedy, or consumer protection that cannot legally be limited. They do not limit AutoSide’s privacy or messaging obligations under applicable law.
12. Records and other applicable documents
We confirm material instructions, scope changes, offer comparisons, and completion in writing. You may request copies of your engagement documents. Payment questions can be reviewed using the Service Confirmation, acceptance record, and work records; contacting us does not surrender a lawful dispute right.
Our Privacy Policy explains engagement-data handling. Our Terms of Service govern website access and any separately chosen SMS program. This agreement does not enroll you in messaging.
13. Disputes and contract terms
Email [email protected] with a service or payment concern so we can review it and try to resolve it. You retain available legal remedies.
Florida law governs, subject to applicable federal law and mandatory protections in your jurisdiction. This agreement does not impose arbitration or waive small-claims access.
This agreement and the Service Confirmation state the agreed engagement. An expressly identified difference in the confirmation controls, subject to the savings guarantee and mandatory rights. Material changes require written agreement; later website revisions do not retroactively alter an accepted engagement.
If a provision is unenforceable, the remainder applies to the extent permitted by law. A delay in enforcement does not itself waive a provision.
14. Service contact
For work instructions, changes, cancellations, refunds, or engagement copies, email [email protected].